Terms and Conditions

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QMT Tutor Link provides a platform for Tutors to be connected to students. Subjects and levels may vary and QMT Tutor Link will endeavour to always match tutors to suitable students.

 

All sessions are strictly to be conducted virtually and on NO occasion should a face-to-face meeting be arranged. QMT Tutor Link will not be responsible for any face-to-face meetings organised without their prior consent. Tutors and students should all remain aware that on some occasions, parents or guardians may be present during a student’s tutoring session and thus, all participants must maintain a professional approach at all times.

Engaging in online one-2-one tuition helps to build students’ confidence and encourages active learning. This facilitates deeper understanding of subject matter, improving problem solving abilities.​

 

Payments
Payments will be made to Tutors from QMT Tutor Link, to the bank account details provided. At no point must Students/Parents pay tutors directly. Tutors must not seek to take direct payment from parents/students. Tutors will be removed from the approved list of Tutors, if they request direct payments from parents/students.

Online tuition – Technologies to use
Meetings can be setup using the following technologies, at the preference for the Tutor; Zoom, Google Meet, Microsoft Teams, Google Hangouts, Uberconference, TeamViewer, Zoho Meeting , Skype, etc. Tools that allow appropriate delivery of subject content will be used by tutors, and students will may need to download these too. In most cases, tutors will share their screen with the students – making notes on the screen. Students are advised to screenshot the notes or take notes to make sure maximum benefit is taken from the session.
 

Pastoral Support
QMT Tutor Link can provide some limited pastoral support where Tutors may request it. In some rare instances, Tutors may have safeguarding concerns and may seek to communicate them to QMT Tutor Link. In the same regard, students/parents may also get in touch with QMT Tutor Link to report any safeguarding concerns, preferably via email.
 

Feedback
Parents/students will be constantly monitored and asked for feedback regarding their own progress and regarding their Tutors. Tutors will also be asked intermittently for feedback regarding their students’ progress. This feedback will be used in communications to between QMT Tutor Link and the students/Parents.

 

[Newer versions of this document will abrogate older versions, once communicated.]

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Communications*

QMT Tutor Link are likely to communicate with you via Email, Mobile Phone, SMS and WhatsApp messaging. Please inform them of any of these methods you are not happy to receive communications on.

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General Data Protection Regulation (GDPR)*

QMT Tutor Link use the information you provide primarily for the provision of academic tutoring services to you and for related purposes including updating and enhancing client records, analysis to help us manage our student-tutor matching service, statutory returns and legal/regulatory compliance. 

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Our use of that information is subject to your instructions, the GDPR and our duty of confidentiality. Please note that our work for you may require us to give information to third parties, for example interchanging between students and tutors, and the external organisations mentioned below. You have the right of access under the GDPR to the personal data that we hold about you following a reasonable time for us to deal with your request. 

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We may from time to time send you information which we think may be relevant to you. If you do not want to receive that information please notify us in writing, via email. 

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Please also note that external firms or organisations may conduct audit or quality checks on our service or assist in business management. These external firms and organisations are required to maintain confidentiality in relation to your information.

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